FAQ

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Q What is the relationship between Oriental Navigation and Dji?

A Oriental Navigation is a DJI education authorized distributor in the US and New Zealand.
Q What product do you sell?

A Oriental Navigation only sell the Dji authorized education product just shown in our website including Robomaster EP Core, Robomaster TT, Tello EDU, Education Hub.
Q What payment methods do you accept?

A You can order online with a credit card via our website or you can submit a purchase order (guidelines and instructions pls leave a message).
Q Do you have repair service?

A Yes, if any thing happens to the product, our after sales team is ready for help. please click https://www.dji-robomaster.com/maintenance-service.html for more info.
Q What’s the refund policy?

A Yes, if you need the refund service, please click https://www.dji-robomaster.com/return-and-exchange-policy.html for more info.
Q What’s the shipment way you can offer?

A Yes, if you need the refund service, please click https://www.dji-robomaster.com/shipping-policy.html for more info.
Q Can I have the invoices after payment?

A Yes, pls contact at info@orientalnavigation.com to get your invoice after you ordered.
Q Where can I download the resources I need?

A Please click the resource center https://www.dji-robomaster.com/support.html for the download.